Modern slavery

At Citywide Agency, we are fully committed to preventing and addressing modern slavery within our operations and supply chain. We have established a comprehensive approach to foster a culture of awareness, prevention, and active response to any concerns related to modern slavery. Our compliance with the Modern Slavery Act 2015 is demonstrated through the following measures:

  •  Confidential Reporting Channels: We provide confidential reporting channels, including a dedicated whistleblower hotline and an anonymous online portal. These channels are accessible to all employees and contractors, ensuring they can report any concerns without fear of retaliation.
    • We actively collaborate with local law enforcement agencies whenever concerns about modern slavery are raised. This includes promptly reporting incidents and cooperating fully with any investigations.

     

    We have protocols in place to share relevant information with authorities, while also respecting privacy and confidentiality, to support the identification and prevention of modern slavery.

    Our Practices


    By embedding these practices into our operations, Citywide Agency is committed to maintaining the highest standards of ethics and compliance in the fight against modern slavery. We will continue to evaluate and enhance our procedures to ensure they remain effective in safeguarding our workforce and supply chain from any form of exploitation.

    Reporting Procedures and Channels


    We have clear, documented procedures that enable all staff members, contractors, and stakeholders to report suspicions or concerns related to modern slavery. These procedures are integrated into our broader safeguarding policies and communicated regularly to ensure awareness and compliance.

    Training for Staff


     All staff members receive regular training on identifying signs of modern slavery and understanding how to handle such cases sensitively. This training ensures that our team is equipped to respond effectively and compassionately to potential victims.

    Safeguards for Victims:


     We have robust safeguards in place to protect the safety and well-being of potential victims. These include immediate access to counselling, legal support, and other essential services, as well as measures to ensure their privacy and security.

    Sustainability at Citywide Care: Our Commitment to a Greener Future

    At Citywide Care Agency Ltd, sustainability is at the heart of our operations, and we are taking meaningful steps to reduce our Greenhouse Gas (GHG) emissions. As part of our commitment to achieving Net Zero by 2050, we are integrating eco-friendly practices into our daily activities while ensuring that the quality of care we provide remains uncompromised.

    Implementation of Sustainable Practices

    Energy Efficiency

    We have transitioned to energy-efficient LED lighting throughout our facilities, drastically reducing our energy consumption. In addition, we are exploring the use of smart energy management systems to monitor and optimize heating, cooling, and electricity usage, ensuring that we operate as efficiently as possible.

    Transportation and Mobility

    Transportation is a key focus area in our Carbon Reduction Plan. We encourage our employees to adopt greener travel methods, including carpooling, cycling, and using public transportation. We are also investigating the feasibility of transitioning to electric vehicles for staff transportation, reducing our reliance on fossil fuels.

    Sustainable Procurement

    Our commitment extends to responsible sourcing. We carefully select suppliers who align with our sustainability goals, prioritizing those who are committed to reducing their carbon footprint. This includes choosing suppliers that provide environmentally friendly products and operate with ethical business practices.

    Waste Reduction

    We are minimizing the use of single-use plastics and disposable items, replacing them with sustainable, reusable alternatives. By reducing waste generation in both administrative and care-related tasks, we are significantly lowering our environmental footprint. Additionally, we are reviewing our waste disposal processes to ensure materials are recycled appropriately.

    Water Conservation

    We have introduced water-saving measures across our operations, including monitoring water usage and educating staff on ways to minimize wastage during routine care tasks. Water-efficient fixtures and appliances are being installed where possible to support conservation efforts.

    Staff Engagement and Training

    Sustainability is a collective effort. We provide ongoing training to our team members, empowering them to take action in their daily work. Whether it’s reducing water usage, minimizing waste, or car-sharing, every small action contributes to our larger sustainability goals. We promote a culture of environmental awareness and responsibility at all levels of our organization.

    Citywide Care will continue to evaluate and improve our sustainability initiatives. We are committed to aligning our operations with environmentally responsible practices and supporting the UK’s goal of achieving Net Zero by 2050. Each small change we implement brings us closer to creating a healthier, greener future for our clients and the communities we serve.

    At Citywide Care, we believe every small action contributes to a bigger impact. We’re proud to support a more sustainable future for the care sector and our communities.

    Let's work together!

    and Make a change

    Get in Touch

    At Citywide Care, we pride ourselves on being a responsible and compassionate care provider, committed to both the well-being of your loved ones and the health of our planet. We are dedicated to sustainable practices, reducing waste, and minimizing our environmental impact, all while delivering the highest standards of care. In addition, our strict modern slavery policy ensures that we uphold ethical standards across our supply chain, prioritizing dignity, respect, and safety for all. When you choose Citywide Care, you can trust that your loved ones are in safe, caring, and responsible hands.

     
     
     
     
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